Six Sigma and Lean
Process Excellence in Retail
 In the age of the
mega-retailer, the one stop
shop, and the many options provided to customers, it is clear that
quality, delivery, and service are requirements to stay in business.
Lean Six Sigma is not just a tool to drive cost reduction rather it is
an initiative to drive revenue, manage cash, improve customer
satisfaction, and in the end deliver bottom line results for your
investors. With an increasing list of retailers starting initiatives
(e.g., Sears and Home Depot) Lean Six Sigma is quickly becoming a
requirement to stay competitive in the retail space.
What
can Six Sigma and Lean deliver to your
business?
Imagine
reducing freight by 40% in one year.
Imagine reducing warrantee costs by 20%. Imagine delivering 10% to the
bottom line compounded annually. Whatever the strategic objectives,
they can be achieved with a commitment to delivering quality and
satisfaction to your customers and teaching your organization how to
drive continuous and sustainable process improvements. This is the Lean
Six Sigma philosophy that drives SBTI to help its clients achieve their
business goals.
How can SBTI
help you achieve these results?
The goals of a
Six Sigma or Lean are usually
focused on the alignment of people, processes, strategy and the
customer. SBTI accomplishes these goals through a focused approach to
program deployment, allowing your company to leverage its own resources
in driving change into the business. Giving good people, great projects
with outstanding materials and world-class coaches and mentors, you can
expect to see huge impacts on your company's chief business
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